top of page

Shipping Policy

At EMBRAEN, clarity and care guide how we create and deliver our offerings. This Shipping Policy explains how physical products are fulfilled and shipped, as well as what customers can expect depending on where and how a purchase is made.

Current Fulfillment Model

At this time, EMBRAEN does not ship physical products directly. Physical items, when available, may be fulfilled and shipped through third-party production and distribution partners. Shipping timelines, costs, methods, and tracking information are determined by the fulfillment partner responsible for producing and shipping the item.

Third-Party Fulfillment & Shipping

When physical products are purchased and fulfilled through third-party platforms or partners—including but not limited to:

  • Amazon

  • Barnes & Noble

  • Lulu

shipping, delivery timelines, tracking, and related inquiries are governed by the shipping policies of the respective platform or fulfillment provider. EMBRAEN does not control third-party shipping processes and is not responsible for shipping delays, carrier issues, or delivery errors that occur once an order has been transferred to a third-party provider. Customers should contact the original retailer or platform directly for shipping-related questions or concerns.

Future Direct Shipping

If EMBRAEN begins shipping physical products directly in the future, this Shipping Policy will be updated to reflect:

  • Processing times

  • Shipping methods and carriers

  • Shipping rates

  • Estimated delivery timeframes

  • Tracking availability

Any changes will apply only to orders placed after the updated policy becomes effective.

​

Shipping Delays & Service Interruptions

Shipping timelines may be affected by factors beyond EMBRAEN’s control, including but not limited to:

  • Carrier delays

  • Weather events

  • Supply chain disruptions

  • Holidays or peak shipping periods

EMBRAEN is not liable for delays once an order has been handed over to a third-party fulfillment provider or shipping carrier.

​

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. EMBRAEN is not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete addresses provided by the customer.

​

Contact

For questions related to this Shipping Policy, please contact:

Email: hello@embraen.com
Business Name: EMBRAEN

bottom of page